Shipping september 2016


We are moving! That is why we do not ship from 29th of august 2016 until 20th of september 2016. All orders during this period will be shipped on 22th of september 2016.

Shipping to CH & EU


Maison Alice ships to Switzerland and all EU countries. If you live in a non-EU country and are interested in knowing more about the possibility and conditions of shipping to your country, please contact us at info@maisonalice.com.
If you order from an EU country, please check with your local customs house to find out if any additional charges will be applied to your order. Our shipping partner takes responsibility for such charges and bills the recipient accordingly. We are unable to provide an estimate of these charges. We do not receive any part of/profit from customs or import fees.

Shipping to EU countries:
12,00€
 
Shipping to Switzerland:
8,00€
 
Shipping to Germany:
12,00€
 


Packaging


In order to ensure that the posters are delivered in perfect condition, Maison
Alice uses extra robust, square mailing tubes that are suitable for shipping heavy
and delicate goods. Any damages must be reported immediately upon receipt.
We recommend removing the poster carefully from the tube and placing it on a flat
surface in order to allow it to flatten. If a poster is kept in the mailing tube for an
extended period of time, creases may appear upon removing it from the tube and
it may be difficult to flatten the paper. Maison Alice cannot grant any claims
for compensation for damages caused by inappropriate handling.

Delivery dates


We are committed to deliver the article(s) within the stated delivery period:
After the receipt of payment, 5-10 days delivery. However, Maison Alice cannot grant any claims for compensation should there be a delay in delivery.


Returns


Please contact us before returning an article to us. Purchased goods can be returned
within 14 days of receipt. The articles have to be sent back free of damage and unused in the original packing. The shipping costs for returning the goods are at the buyer’s expense. The buyer is also responsible for the condition of the returned goods as well as for a possible loss during shipment. As soon as the article has arrived at Maison Alice, we will check its condition and send you a replacement. Posters returned with fingerprints, creases, tears or similar damages will not be reimbursed.
Articles can be returned to
Maison Alice, Alice Hoffmann, Genferstrasse 30, 8002 Zürich.


Modes of payment


Paypal, Visa, Mastercard, cash in advance